LoadFlow

Complaints Policy

Raise a concern as soon as possible so the service record can be reviewed while the details are fresh.

What to provide

Share your name, callback number, service address, date, and a direct description of what happened. Keep photographs or written estimates that relate to the concern.

Review and response

The operator should acknowledge the complaint, review the available job record, and explain the next step. A response deadline has not been verified for this brand.

Tell us what needs to move.

Share the largest items, rough volume, access details, and the time you need the space clear.